Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Paul E
Friendly, informative and couldn't do enough to make sure I was happy with the car I bought. Got the deal done with speed and quality as I needed a very quick turnaround and they ensured this happened.Overall very happy.
Zara
Lawrence from Liverpool car centre was great very helpful when purchasing my new car.
Adelle
Lawrence in Liverpool car centre was brilliant could not fault him explained everything correct and was very very helpful would defo recommend people going and seeing him.
Linda M
I recently bought a fiesta from Liverpool Car Centre. No pushy salesmen, just helpful experienced staff. Lawrence was great helped guide us through the finance and nothing was too much trouble. Really happy with my car. Would highly recommend .
Scott B
Excellent got a great very fair deal The car i bought was thoroughly checked historically and also mechanically The salesman was professional and honest Got an excellent warranty and after sales package A really good honest family run buissiness
Paul D
Very friendly and happy with service and happy with deal got with them
KIMBERLEY. B
Bought a car from Laurence in Liverpool Car Centre, and had a brilliant car buying experience throughout. I had been looking for a Mercedes GLA within my price range for a while. Went into the showroom on the off chance to look at a car, and walked out completing the purchase within an hour. No hassle, just excellent customer service! Laurence took the time to go through different finance options available, and went above and beyond adding extras; private plate transfer, warranty, car mats & even diesel! Any problems or questions I had were answered efficiently. Excellent friendly service throughout. Would highly recommend Liverpool Car Centre, and will definitely be returning in the future to buy another.
MIKE. K
I have just purchased a BMW 420D from this dealership this is the 3rd car over the space of 10yrs I have bought from Liverpool car Centre I cannot recommend this dealership highly enough . In particular Lawrence ( Sales person ) I have also dealt with Lawrence for the purchase of all my cars and he is the most honest and level person I have had the pleasure in dealing with, nothing is to much trouble for him and believe me , I am very demanding when it comes to buying cars ..... Just Ask Lawrence !!! Mike ( The Bluenose )
Brian.E
It's The First time we have bought a car from Liverpool Car Centre and I don't think it will be the last. All The guys here, Craig, Laurence and John were very polite, helpful and informative, although it was John who went above and beyond what i would have thought a car dealer would do. John kept us informed by phone as to what was happening with the car and the finance. Dealt with the brokers and Lenders without unduly contacting us, and although it was a long road, ( over two weeks ) and not at all of John's or LLC's making. John dealt with our purchase confidently and professionally, until we got the result and the Car we were after. Thanks Very Much John. See you in a few years. P.S. The car is great too by the way!
Nicci. C
Excellent company! Just bought my second car from this company Everything went smoothly! Again! Thank you so much! I will be back in a couple years.
Tom. I
Excellent and efficient service. The information with regards to the vehicle was thorough, open and honest. The time frame from selecting my new car to being able to drive away was quick and hassle free. Great range of vehicles to choose from of a very high quality. We have been purchasing cars from this dealership for many years as a family (this is my first actually purchase) and I am very pleased with service and will certainly buy again!
Becky
My husband and I both bought cars this month. I have bought two previous cars and have always part exchanged with the same dealer. Excellent service and they really take care of you! Great coffee machine is an added touch and nothing is too much trouble for the team. It's a nice family run business. They only sell decent cars on the forecourt and all the cars we have had have been immaculate! We will be back again in 3 years for sure! Thanks again and I would highly recommend! No pressure sales as well and give you plenty of time to consider options. Decent deal on part ex too!
Alicia. D
We had a great experience with Liverpool Car Centre, everyone was really helpful and they helped me find my perfect car!
Brian E
It's The First time we have bought a car from Liverpool Car Centre and I don't think it will be the last. All The guys here, Craig, Laurence and John were very polite, helpful and informative, although it was John who went above and beyond what i would have thought a car dealer would do. John kept us informed by phone as to what was happening with the car and the finance. Dealt with the brokers and Lenders without unduly contacting us, and although it was a long road, ( over two weeks ) and not at all of John's or LLC's making. John dealt with our purchase confidently and professionally, until we got the result and the Car we were after. Thanks Very Much John. See you in a few years. P.S. The car is great too by the way!
John K
Excellent Laurence was very helpful good experience
John.R
The whole experience was great. They listened to what we wanted and helped us find it. They went out there way to help us friendly nothing was to much trouble. You felt welcome kept you informed all along the way. We got the deal that fitted are needs and pocket.
Dylan
Had difficulty finding a good car and being accepted for car finance as I am only young and basically have no credit. They helped me find a perfect car helped me step by step with sorting finance and even gave me a great deal. Really happy with the service provided and would recommend to anyone.
Anthony.H
Great service very helpful, went above and beyond for us couldnt fault them
Chris J
Felt at ease when I visited here, no pressure from the salesmen and given all the information I needed from them, this is the second car I have bought off them and will be going back for my next car.
Louise
Went looking for a new family car and I'm a very nervous person laurence came out and put me straight at ease showed me three cars for what I explained I needed no pressure at all and took me showed me everything on the computer about insurance tax etc for each of them then a test drive of them best first time car showroom experience cheers laurence
Carolyne
Recently bought a car from this dealership and received excellent customer service and very fair part ex deal . Laurence the dealer was so helpful, and car was presented in immaculate condition. Would highly recommend for quality used vehicles a great prices .
Maria.B
Very relaxed and comfortable.100 percent customer service.no uncomfortable pushy sales people at all.would highly recommended Liverpool car centre,craig and Lawerence.
John. M
Very helpful and would recommend to anyone who is thinking of buying a car the sales men very polite looked after everything I needed
T.WILSON
This is the second car I have bought from here, The cars have been of good quality & value the staff are very helpful fully recommend them...
IAN.B
From the moment I entered Liverpool Car Centre after being recommend by 5 friends who all bought a car from this showroom. I was met by and well dressed salesman who introduced himself to me then let me walk around the showroom with no pressure then when I was ready I approached Laurence to seek advice as to what I wanted and his knowledge and expertise was awesome. I took his advice and picked my car the service that I received from this showroom was 2nd to none, and so far the after service has been exceptional. I would without hesitation recommend this showroom to people that are looking to buy an excellent used car I will buy my next car here without a doubt
ADRIAN. N
Lawrence is a star. I arrived on forecourt and saw a car I liked. Lawrence gave me the keys to look around and get the feel of the car. Got what I wanted no pressure selling. Drove away less than 24 hours later with my perfect car. 5 STAR EXPERIENCE and the coffees good to.
Nikki. C
Just had another great experience at the Liverpool car centre and purchased my second car. The guys are so welcoming. I was left to have a look at the cars I was interest in then joined by one of the team to take a test drive. He went through the whole process and made buying my new car a very pleasant experience. I would definitely recommend the Liverpool car centre
John.F
Top set of lads in liverpool car centre it's my 3rd car off them and all three cars have been spot on with low miles
Anita.S
Doesn't let me mention the guy who sold us the car however, the lad from the Liverpool Car Centre was great. Made us feel really at ease buying our first car (Ford B Max) and answered everything in an honest and open way. Fair play to him.
Jill.F
What a great experience we had at Liverpool Car Centre, we had visited many local car showrooms and were put off by the "Arthur Daley "pushy sales behaviour. We were met by a member of the team who was a all round nice guy who wanted you to get the best deal for the car you wanted. He went above and beyond to help us, he was even great with the kids. My advice to anyone buying a car don't believe that the big car dealers are the the best it's the family run car dealerships that you get the best individualised care and attention, also the best cars.
TOM.W
Very friendly helpful and honest always explained everything in detail
Lynn. B
Professional from start to finish. Laurence provided excellent customer service
Lisa D
Friendly experienced staff that went above and beyond to get us the perfect car. Fantastic service I would highly recommend Liverpool car centre to anyone. Thank you so much!
A. Mooney
Didn't have great credit when I visited the car centre so didn't have a lot of hope in getting a car but one of the guys at the centre was great in helping me get into my car of choice
Jackie Starr
My car buying experience was stress free. The Salesperson was most welcoming, very helpful also courteous and not at all pushy for me to buy which was an absolute blessing. I purchased the vehicle because I wanted to and did not feel like I had to. Top marks from me for that.
Sam Birch
Test drove the car out of working hours due to commitments but Laurence offered to do a test drive on a time that suited me. This was on Friday, I sorted my finance on the Saturday and the car was ready by Monday evening. Bearing in mind the car only came to Laurence on the Thursday so no valet, service or MOT had been done. This is the best service I have ever received in any type of encounter.
Karl Hassan
Great place, superb staff and great deals. I got a fantastic mercedes e class coupe at a great price
Richard Hughes
Recently visited Liverpool car centre. looking for a SUV. found a mazda xc5. had a test run. had a chat with john. no high pressure sales pitch,i got a very good price for my part x, we agree a deal and a date to pick up the mazda. all perfect on the day, thanks john, I would recommend you guys . rich
S.FOSTER
Excellent professional and friendly service, Would certainly recommend liverpool car centre and Laurence who made everything go smoothly
RICHARD KEHOE
Great service from all the staff (John, Craig and Lawrence) i dealt with. Never felt pressured at all and was shown plenty of vehicles until I found one to suit my needs. A very fair price was given for my part ex. I work in the customer service industry so I can be quite critical but the Liverpool car centre is treating people with care and attention. I will be a returning customer in the future.
M. Brodie
Really professional always there to help warm and welcoming and a budget to fit all
M.Roberts
Lawrence the guy at Liverpool car centre was great with all parts of the deal no pressure and willing to help. I've had three cars from there would recommend always well looked after
Ian.L
Fantastic friendly service will excellent knowledge of cars and Lawrence was so helpful in getting everything I needed to get me the car I wanted at I price I could afford
Peter.W
I couldn't fault the salesman at all! Fantastic from start to finish. Very knowledgeable about the car and made sure I was 100% happy with my purchase before I left.
JULIE.B
No Drama. Just about the car.
I had been looking for a car of this size and performance for some time. I didn't really think that I would get one within my budget, an then up popped this gorgeous Volvo. I enquired on line on Monday, had a test drive on Tuesday and it was mine by Wednesday lunch time. As a woman there are moments in car dealership when I have felt a little intimidated, but the sales team were courteous and super efficient. I felt that he trusted me to be honest about my part ex, which enabled me to TRUST him. Not always a trait you will find amongst used car dealers. My car is great.
A Mcnally
As a returning customer, I was once again looked after by friendly, unobtrusive staff, who allow you the time to browse as necessary and are readily available for advice when needed. The staff were very considerate and helpful as with my previous visits. Highly recommended dealership, great choice, great staff. I am happy with my new car and would certainly return. Thanks to all.
K. Ekins
The service I received was first class and I would recommend Liverpool car centre to anybody. Lawrence was down to earth but professional throughout the process. Nice coffee too.! I will definitely consider them again next time I buy a vehicle.
C.Travers
What an absolutely great experience. Excellent service. Laurance thank you for everything above and beyond stayed late for me to test drive the car I will definitely recommend. It's nice to meet a car salesman that is so unlike the usual you come across. Professional and a refreshing change. Thank you so much . Cal .
T.Hinks
Fantastic service from start to finish. All the staff, especially Lawrence, were very friendly and helpful. Not only was the price of my car the cheapest around it was near perfect condition. It was a stressful time for me as i was in between buying a new car and sending my old one back. Lawrence and the lads went above and beyond to help me out and make the process seamless. I will always come back here for my future cars and for my family member's cars.
NICHOLAS NORTON
From the offset we have had a wonderful experience with Liverpool car centre. Our salesman went above and beyond, not your usual pushy salesman, just very accommodating. Fantastic communication, exceptional customer service. We will be going back for another car in the not too distant future, have recommended these guys to family and friends. We love our new car, and so happy with the service. Very highly recommended.
Alex Gilbert
I have nothing but positive things to say about Liverpool Car Centre. I visited the dealership and was met by J. He talked me through the car I was interested in and we sat down to discuss a deal, one that I was extremely happy with. There was no pushy sales tactics, just honest, good professionalism. When I picked the car up it was spotless, fully serviced and I got a full run through of the features by another salesman. Excellent service and would highly recommend. I will be back in the future.
Joanne P
Just bought a car from The Liverpool Car Centre.The salesman who dealt with us was Laurence I can't recommend him highly enough.No pressure selling just good advice and great customer service
Jean Russel
We have just bought our 2nd car from the Liverpool car centre and we couldn't of had a better experience, the salesman Laurence Hassan was very professional and we couldn't of asked for more, if I could give a 10 star review I would. We highly recommend and will go again next time we need another car thanks Laurence
Alan F
From start to finish the team at Liverpool Car Centre were thoroughly professional and made the process a pleasure. Their honest and friendly attitude along with no-pressure salesmanship is a credit to the car sales industry and I can't recommend them highly enough. I travelled from Bedford to buy my ideal car and was completely satisfied with my purchase. It was everything they described and more. Thanks again to all at Liverpool Car Centre.
Lisa L
John at Liverpool car centre was very good with us making our car purchase very smooth and enjoyable. We would recommend Liverpool car centre as very good. Very pleased with our new car and we will be back in two years for our replacement. Thank you.


Reply from Liverpool Car Centre on 25/09/17

Hi Lisa, Thank you so much for your kind comments. Hope you enjoy your new car and will see you in 2 years time. Thanks John
Ian M
I am not a browser Nor am I a 'shopper'. I research and when have gathered what I think is enough information to make an informed choice I make a short list of makes, proximity and price. Very often when I go to buy a car, I find my knowledge of the make and model is greater than that of the salesman. My experience at Liverpool Car Centre however was refreshingly different. John Durkin was relaxed, a former mechanic. with a knowledge only such a practical background can provide? John did not talk in glib cliché ridden sentences to mask innate insincerity, but with genuine warmth, concern and humour. The whole process could not of been easier, nor more simple? and certainly less stressful?
Stephen mcdonagh
I got my first car here and couldn't be happier staff couldn't of been more helpful would recommend going here 2 any one
STEPHEN CANE
Lawerence is a top bloke sold me a 2011 mondeo i wanted that car and he made sure with the finance company i got it thanks for the graft mate love the motor love the service you provided
MR AND MRS INSKIP
I purchased my car at Liverpool Car Centre.
I am Very happy with my new car, Salesperson Paul Sanderson was very professional in his assistance, I would recommend Liverpool Car Centre to our friends.
KRIS FARRELL
Thanks to Lawrence and all the guys 👍 top quality cars and Customer service money can't buy 👍
ALEX CLARKE
Got my first car from here and I love it, got great service from when I walked in to when I walked out would defiantly come back and defiantly recommend them! Nice one Laurence lad 👍🏼
SITKEI GERGELY
Thank you so much Laurence Hassan
CRAIG BOWKER
Iv had two dealings with this car sales place. Outstanding from start to finish and will definitely return in the future! Laurence was the guy who served me and was very pleasant right through and is very focused in giving the best service possible! Thanks for all your help 👍
Wayne Murphy
Best place I've bought a car from. Bought myself a lovely audi a4 avant. Lawrence was really helpful and professional. Loved the service their that much that I went back and bought my partner a new car from their also. Thanks for all the help.
BRIAN MADDOX
Thanks to Liverpool Car Centre i am now driving a Lexus is220d get on them top place great salesmen
JAMES BUCHAN
Credit were its due, i was stressed out Big time knowing that i had to Get a new Car, a Big thankyou to John who made the whole process Very easy, i was very surprised how quick and painless it all was, the Lads bent over backwards to help me, im now the proud owner of an Audi A4, I would Certainly return to Liverpool Car Centre and would recommend to anybody, well done LCC (y)
IAN McCAW
Seen this page on Facebook, looked at the car I was interested in. I rang up and spoke too Laurence on the Tuesday, Top Top Fella, I went in on Wednesday to have a look at the car and go through the paperwork and by late afternoon I had my new car. Laurence your a proper diamond mate. I would recommend Liverpool Car Center to anybody.
MIKE HART
Great place to buy from all the reps are good local lads there but I have to say a huge thank you to john today for sorting me out with a fantastic car top guy thanks all.
Martin Flaherty
Been in a few times and was greeted by Laurence who asked what i was looking for, price range any vehicles in particular and as I'm in the army I'm away a lot so it was difficult to get the ball rolling but this weekend i finally managed to get my new car and i couldn't be happier, the guys here are so organised and amazingly quick in getting the car you are after, i now have family members looking to buy from there and i have also passed Liverpool car centre on to fellow soldiers who live near by, would definitely use again in the future
Kirsty Lovell
5 Stars.
LAURA DANSON
Would 100% recommend this car sales centre. We was seen to by Lawrence he was very helpful and friendly. We will be going back there again when we buy our next car wouldn't go anywhere els
ANN LANE
Bought my car from here very friendly service from the salesman especially Lawrence he was very helpful not pushy like some salesman .would recommend Liverpool car centre go back again for my next car
Sean Burns
By far the best car show room i have been to. After sales is second to none, honest genuine guys giving a first class service. My first choice time and again thank you to Lawrence for my new BMW love it.
FAYE WOODS
Love this place!!! Lovely friendly staff , fab service ! So happy with my new car thank you so much :) recommend this place to anyone smile emoticon:))))
Mark Mcgrath
Great place we have had 5 cars from here always looking for the best deal to suit the customer.
BRIA NOLAN
We got a car from Liverpool car centre really helpful and got us a perfect car for perfect price !! We were really pleased with the customer service . Xx
RICK SCUTT
We bought a car from here and would defiantly recommend them